Long queues at Phuket Airport raise ‘special paid lane’ questions

Long queues at Phuket International Airport over the weekend have triggered online debate about a possible “special paid lane” at outbound immigration, after photos posted March 28 showed large crowds waiting to clear passport control. The Phuket Info Centre page alleged some tourists were asked to pay around 200 baht per person to bypass the lines, prompting widespread discussion and concern among travelers and locals.

Claims of Paid Fast-Track and Official Response

Social media posts questioned whether a “special paid lane” existed at Phuket Airport’s international departures, with several users reporting tourists being solicited for extra payment to expedite their immigration process. The Phuket Info Centre cited claims that the fee was approximately 200 baht per person.

Khaosod reported that these allegations remain unconfirmed by authorities and are under review. No official statement has been issued by the Immigration Bureau or airport management regarding the existence of such a service.

Passenger Impact and Operational Concerns

The reported congestion coincided with a weekend of high outbound passenger numbers. Photos showed significant queues at immigration, and some travelers reportedly nearly missed their flights, requiring airline staff to escort them through the checkpoint to meet departure times.

Observers and social media users noted that not all service counters appeared to be open despite the heavy volume, raising concerns about processing efficiency. Complaints have been submitted to MP Chalermpong Saengdee, who was asked to bring the issue before Parliament’s tourism committee for further investigation and possible solutions.

Source: https://thethaiger.com/news/phuket/long-queues-phuket-airport-special-paid-lane-questions