Sansiri expands integrated property services for Phuket owners and investors

Sansiri Plc has expanded its Phuket property-services offering under the “Sansiri Service Phuket – Own With Confidence” platform, targeting residents, holiday-home owners and Thai and international investors.

The developer said it has more than 15 years of experience in Phuket, dating back to 2011, and is linking its offering across four areas: Living, Leasing, LIV-24 and Lifestyle.

The Living service covers the upkeep of houses, condominiums and pool villas while owners are away. Services include cleaning, air-conditioner maintenance, gardening, pool care, disinfection and ozone treatment, repairs, and equipment installation.

Leasing services are designed for owners who rent out their properties. Sansiri said its team can prepare units between tenancies, inspect rooms, provide updates, help find tenants, manage check-in and check-out, prepare units for occupancy, pay utility bills and produce income-and-expense reports.

The LIV-24 service combines a 24-hour command centre with artificial intelligence and human staff. According to Sansiri, its systems include AI-based CCTV analytics for movement and smoke detection, real-time guard-tour monitoring and visitor-management technology, subject to the security systems available at each project.

The Lifestyle offering includes Plus Concierge Phuket, which the company describes as a single contact point for resident requests through the LINE Official account @PlusconciergePKT. For luxury developments such as The Tales pool-villa brand, Sansiri said it offers a Villa Welcome Experience with complimentary care and convenience packages during the first year, as well as additional services including private hosting, personal training and pet care.

The company also said its “Neighbourhood Notes” Phuket e-guidebook features selected shops, services, restaurants, cafés, landmarks and local favourites, alongside basic daily-life services.

Sansiri said it plans to continue delivering and launching pool villas, detached houses, resort-style condominiums and city condominiums in Phuket during 2026 and 2027. It described the Sansiri Service strategy, supported by Plus Concierge Phuket, as part of a “life-long promise” for property owners and investors, and called itself the first and only provider in Phuket to cover both residential support and investment management in a fully integrated service.